Berkeley Transcript Bureaucracy

I was on campus recently and offered to drop off a small pile of transcript request forms for a friend who is applying to graduate school. However, the registrar refused to let me drop them off for her. The registrar said in-person transcript requests must be by my friend in particular. Her signature on the check for payment of the request doesn't count. Getting her on the phone doesn't count. But guess what the registrar said I could do? The registrar handed me an envelope and told me to put the request forms in the envelope and drop them in the dropbox. Then they could process them because then they'd have been considered to have come in my mail.